Shipping policy
Processing time
Orders are processed within 1–2 business days (Monday–Friday, excluding public holidays). You'll receive a confirmation email when your order is placed and a tracking link as soon as it ships.
Shipping rates & delivery times
- US standard shipping: 3–5 business days after dispatch.
- Free shipping on US orders over $150. Shipping costs for smaller orders are shown at checkout.
Discreet packaging
Every order ships in a plain box with no product names on the outside.
Lost or damaged parcels
If your order arrives damaged or doesn't arrive within 10 business days of dispatch, please contact us and we'll make it right.